astute law

Our No Surprises Promise

We are committed to transparency about our pricing and services. This guide is designed to tell you everything you need to know about our 4 Stage Approach to getting you the resolution you want. It lays out a range of typical prices, how that’s worked out, what’s included and what is expected when circumstances change.

What makes us different

Unlike traditional law firms, we’re not interested in the idea of meandering our way through your case on an hourly rate. Our only instinct is to work out the most effective strategy using our legal toolkit to resolve your problem. We partner with you to work the options that get you the best outcome quickly.

This guide is designed to tell you everything you need to know about our unique 4 Stage Approach to getting you the resolution you want. It lays out a range of typical prices, how that’s worked out, what’s included and what is expected when circumstances change so there are no surprises later.

Our team is made up of solicitors who all have at least 5 years experience, specialising in employment law solutions. Our competitive pricing reflects the fact that they all work remotely and only attend in-person meetings when clients expressly ask for them. This will result in an uplift of our standard fees to accommodate travel time and travel costs.

Four types of fees

We have four different fee structures depending on the type of services required by our employee and employer clients

  1. fixed fees
    most of our client’s choose this because they prefer to pay for the problem solved than by the hour;
  2. hourly billing
    this is usually a last resort when the complexity of the case makes certainty of outcome difficult to price any other way.
  3. retainer prices
    some of our employer clients partner with Astute Law as their outsourced legal team with an agreed monthly fee for ad hoc support on all their HR and Employment Law challenges.
  4. legal expenses insurance
    you may be covered under the terms of your business, home or motor insurance policy. In this arrangement the insurer usually sets an hourly rate.

How we price your issue resolution

We believe it’s important to give you clarity about your options for resolving your situation and the likely costs of each step (time and money) before you commit to pursue any course of action. That way we can focus your solution in line with your budget and desired outcomes.

As you would expect, each case is different, and the work involved to achieve the desired solution can vary significantly depending upon the circumstances, supporting evidence, the solutions available and how far you are willing to pursue your case. You see, it’s not just the money. It’s also the time and energy in relation to the potential outcome. Is the juice worth the squeeze?

For example, the cost of resolving a wrongful dismissal claim can come with a minefield of complexity including demonstrating unfair dismissal or constructive dismissal. Constructive dismissal could be the outcome of harassment, discrimination, whistleblowing or other challenges. The higher the value of the potential award (if it proceeds to an Employment Tribunal) the more work it requires to build, negotiate and represent your claim.

Our promise to you

A case like that is obviously more complex than a simple settlement agreement. It’s not just a matter of applying a rule book to a set of facts and arguing who is right. Employment law at its best is about finding solutions to broken business relationships.

Whatever your situation, we will help you weigh up the cost of complexity vs the potential outcome so you can decide what is right for you.

We’ve got your back and so we see it as our duty to start by mapping out the challenge. For example, it may not make sense to invest £30,000 plus time and emotional energy to pursue an settlement outcome that at best can achieve a £35,000 award.

What Makes Us Different

The fact that we work with employers and employees means we understand both sides of the story when things go wrong and how to get a resolution that protects your business - with the least disruption - in the most cost-effective way.

Whatever the situation we're confident we can get the right result. Why? Because, in every single case we've represented, our client got the result they wanted even when on the face of it, things sometimes looked impossible.

Unlike most other law firms, we don't operate at a distance charging you in 6min units - we work with you with total transparency at every step, providing the technical and practical expertise to help make the law work for you.

If you want to keep the case out of court, we'll negotiate to help settle the claim as quickly and as cost-effectively as possible.

If you need to fight a case, we will help you prepare and present your case in a way that ensures your success. If we can't achieve that, we'll tell you.

Our hands-on approach means that whatever your HR / Employment Law situation might be, we can find the right solution for you.

Our 4 Stages Approach to achieving your success

Our unique 4 Stage Approach is designed to solve your problem in a way that means you only pay for the most cost-effective route to the outcome you want.

 

Your FREE 15min Phone Call

Stage 1

Your FREE 7Q CONSULTATION and RESOLUTION


No documents reviewed but a clear resolution mapped out

Stage 2

Your Deep Dive Case Assessment & Strategic Plan


Fixed Cost to map your steps to resolution

Stage 3

Negotiating Your Solution from a Letter Before Action to a Conciliation Process


Fixed Cost or Hourly Rate priced on complexity

Stage 4

Tribunal Hearing and other legal proceedings


Fixed Cost priced on complexity

Your FREE 15min Call

This straight-forward chat with an expert solicitor will help you will quickly discover the three most important insights you need before you do anything else.
  • whether it makes sense for you to pursue your case (or not)
  • what your next steps should be.
  • whether we are the right people to help you achieve the outcome you want.

This is an initial conversation. It’s not a detailed case assessment and we won’t have time to look at any documentation. It’s designed to quickly understand your story, the circumstances, the outcome you’re looking for and to assess whether you have a case.

Stage 1 - Your 7Q Resolution Session

This conversation is designed to get a strategic step-by-step roadmap of how to get what you want and whether the ‘juice is worth the squeeze’.

We will help you work out whether it makes sense to pursue the outcome you really want but also understand what it would take by helping you answer these 7 critical questions:

  • What do you really want the outcome to be?
  • What is the strength of your legal position?
  • What are your options and steps for resolving it?
  • How much will each step likely cost?
  • What are your chances of success?
  • Would the reward be worth the cost and effort?
  • Are we the right people to help you?

At the end of this conversation, you will be able to make a firm decision about what to do or not do.

If there’s a quick win resolution to be had, you may be able to resolve it without further cost.

If it’s more complicated, you will know the pathway to achieve the outcome you want, an estimate of how much each step will cost and what you might gain at each stage.

Stage 2 - Your Detailed Case Assessment

Whether you’re an employee raising a claim for bullying, harassment or discrimination or an employer defending your business against such challenges, the Detailed Case Assessment is a critical step for strategising the steps to your successful outcome.

This is a fixed price review of all the actions and pertinent documents relating to the case including an assess of whether your people have done the right things in the right way.

We will schedule a detailed walkthrough session to discuss the facts and options and agree the best course of action. We will…

  • help you be very clear about your legal position and the strength of your case
  • map out your best path to success – from the letter before action to the potential tribunal hearing – and the likely challenges at each step
  • explain the specific arguments you need to make to negotiate a settlement proposal in your favour or to achieve whatever your desired outcomes are given your situation.
  • Ensure you understand the next steps and costs if this were to proceed as far as an employment tribunal.

Whether the next step is negotiation, conciliation, a settlement agreement or even if it goes to a tribunal – our priority is to find the right solution for you as fast as possible. That way you can decide with absolute certainty how to proceed.

Stage 3 – Negotiating Your Solution

Our goal is always to find the fastest way to the best resolution.

Sometimes, laying out the case in a letter before action is enough to help people to accept someone else’s perspective and agree to move on.

Sometimes we have to do the negotiation dance – especially when emotions are running high on both sides. Our commitment to you means we go backwards and forwards as many times as it takes until the deal makes sense.

Sometimes we have to fight all the way to the tribunal.

Nearly 80% of disputes are settled out of court.

We will help you navigate this pathway in a way that allows everyone to part ways with as little fuss as possible and the best outcome for you.

We’ve got your back until the resolution is done.

Factors that could make a case more complex and more costly

Whether you are on a fixed-price arrangement or an hourly rate, complexity means it takes more time and therefore costs more to get the result you want. The kinds of complexity that will affect your cost include:

  • The number of witnesses and documents involved in building your case. A simple case will typically include up to 2 witnesses, plus you.
  • If new complexity and important documents come to light after the case assessment, it will obviously take more time and may require a price adjustment.
  • If we first have to establish complex facts that the parties disagree about – like whether the claimant meets the Equality Act definition of disability or whether the claimant is considered an employee in the first place.
  • If there are allegations of harassment or discrimination which are linked to an unfair/wrongful dismissal claim.
  • If the value of the claim makes the resolution harder to achieve because the defendant is unwilling to negotiate.
  • If there are complex losses claimed under a pension scheme, share scheme or other equity-based scheme.
  • If there is personal injury element to a discrimination claim.
  • If it is an automatic unfair dismissal claim based on company policy that conflicts with your employment rights e.g. if you are dismissed for whistleblowing and/or for a health and safety related reason.
  • If it becomes necessary to make or defend applications or to amend claims or to provide further information about an existing claim.
  • Making or defending a costs application.

Everything above is an indication and cannot be taken as an estimate or quote for resolving your specific situation.

Other factors that could affect the cost

Whether we have quoted a fixed price solution or an estimate with an hourly rate, it’s ultimately based on two factors; the type and complexity of the case and the estimated work to achieve the outcome you want.

At every strategic step we will keep you informed about the progress towards your solution. Our case management system helps us to monitor the level of progress vs the time budget.

When solutions become excessively time consuming it’s usually because the level of communication required by the client was unforeseen and has become more than the budget can accommodate. If this happens, we will raise the issue with you. The remedies are:

  • an agreement to reduce the level of communication
  • a fee adjustment to reflect the level of communication required or
  • a revision to the services provided in order to stay within your budget or
  • if agreement cannot be reached, we may choose to end our services with a tidy handover of all your documents and a fair refund (based on a fair assessment of unused budget).

In the event of a budget increase, we will help you re-assess whether it’s still cost-effective for you.

How long will my resolution take?

The time that it takes to achieve the settlement of your case depends largely on the stage at which your case is resolved. The cooperation of the other party and/or their solicitor will be a factor. If a settlement is reached during the Stage 3 negotiation, your case is likely to take 4 to 12 weeks.

This is just an estimate and we will be able to give you a more accurate timescale at case assessment Stage.

Our Hourly Rates

As at 1 January 2024, our standard hourly rates for different levels of experience are between £214 plus VAT to £365 plus VAT – depending on the level of solicitor experience needed to resolve your case.

Disbursements

Disbursements are costs related to your case that are payable to third parties, such as Tribunal fees (currently free), barrister’s fees, expert’s fees and courier charges (typically £35-£50 + vat per case).

We handle the payment of the disbursements on your behalf to ensure a smoother process and then add them to your bill.

The largest disbursement is typically barrister’s fees and for simple cases are estimated between £1,000 to £2,000 per day (plus VAT). Complex cases may require a more senior barrister and their fees may be higher.

Got questions?

If you have any questions about pricing or our 3 Stage Approach, please call 020 3011 0201 or email info@astutelaw.co.uk

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